How to Keep Selling in Challenging Times

Graham Perkins is Director of Sales and Marketing for Dale Carnegie. An expert in his field, as a sales leader he sets an example for his team by prospecting leads, managing his own client base, using rigorous metrics to hold himself accountable, and nurturing the necessary mind-set for sales success. With the UK in economic […]

How to Avoid Worrying about Work on Holiday

Is your body on the beach but your brain still in the office? Holidays are not only good for your health, but also good for your business. Scientific research shows that people who take a holiday benefit from reduced stress levels, are at lower risk of developing heart disease, and boast higher levels of productivity. But […]

Would You Like Fries with That? Hints For Cross and Up-Selling

Recently, I had an informative conversation with a Commercial Director in my network. When assessing sales processes in their organisation, they had observed several cross-sell and up-sell opportunities had either been overlooked or simply gone unnoticed. In metaphorical fast-food terms, the team had missed opportunities to ask – ‘Do you want fries with that’? This anecdote […]

Human Capabilities AI Can’t Replicate

There’s a lot of fear and misinformation surrounding the increasing presence and influence of AI in work and everyday life. Whilst there has been a flurry of articles and opinions in the media and online, we have in fact been living with AI for much longer than many of us realise – Siri first came […]